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iCare Navigator Resources

Community Support Groups

iCare Home Health and iCare Navigator endeavour to provide our clients the tools to help meet your varied health care needs. The resources below are offered by community (private or non-profit), provincial or national agencies and could be accessed separately or in different combinations based on patient and family needs. However we also know that every situations is different, and you may require iCare Navigator services to assess your personal situation! iCare Home Health is pleased to collaborate with other agencies to further enhance the resources offering for the optimum health and wellness of our clients. Nominal service fees maybe applicable for iCare Navigator support services. For more information, please complete and submit the “Contact an Advocate” form on this page.

  • Telehealth: Free, Confidential advice and information from registered nurses. 24 hrs./ day x 7 days/ week 1.866.797.0007
  • ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness or gambling. They are funded by the Government of Ontario.
    • Drug and Alcohol Helpline 1-800-565-8603
    • Mental Health Helpline 1-866-531-2600
    • Ontario Problem Gambling Helpline 1-888-230-3505
    • Helplines are live answer 24/7, confidential and free.
  • Community Care Access Centre (CCAC): Free, Provides at-home health services for children and adults. Tel. 310-CCAC (2222)
  • Hospice Services:
  • Hospice Care for Children: (Apply through CCAC) The Darling Home for Kids provides paediatric hospice care and respite services to families within communities in Ontario who have children with life-limiting or life-threatening illnesses requiring complex care and/or technology-dependent care.
  • Bereavement Services:
  • Elderly Persons Centres & Active Living Fairs: serve approximately 250,000 older adults at more than 270 Elderly Persons Centres throughout Ontario. These centres provide a range of services and programs that include recreation. Helth promotion, wellness, active living and social activities. Contact your local municipality or call 211 to find an Elderly Person Centre near you.

Ontario Health Service Navigation:

  • Understand the Healthcare System in Ontario:
  • Provincial Health Guides: Ontario Seniors’ Secretariat
  • Find a Healthcare Provider or Healthcare Facility:
    • Family Health Teams: FHTs are primary health care organizations that include a team of family physicians, nurse practitioners, registered nurses, social workers, dietitians, and other professionals who work together to provide primary health care for their community. Locations: http://www.health.gov.on.ca/en/pro/programs/fht/fht_progress.aspx
    • HealthCare Connect: helps people who are without a family health care provider to find one 1.800.445.1822
  • Ontario Drug Benefit program (ODB): 1.866.668.6641 If you qualify, Ontario’s drug programs will pay most of the cost of some of your prescription drugs. These programs are separate from the Ontario Health Insurance Plan (OHIP). OHIP pays doctors and other health care providers to provide certain health services.
  • Ontario Assistive Devices Program (ADP): provides support and funding for assistive devices, oxygen and other related equipment for seniors with long-term physical disabilities 1.866.267.8097

Financial Programs and Benefits (Ontario):

  • Ontario Seniors Homeowners’ Property Tax Grant: A payment of up to $500 to help low to moderate income seniors with the cost of property taxes 1.866.ONT-TAXS (668.8297)
  • Ontario Home Owners Renovation Tax Credit: is a permanent, refundable tax credit of up to $1,500 per year to help with the cost of making seniors’ homes safer and more accessible 1.800.ONT-TAXS (668-8297)
  • Ontario Trillium Benefit: Ensures that low to moderate-income Ontarians get money every month to help as the bills come in. It combines Ontario Sales Tax Credit, Ontario Energy and Property Tax Credit, and the Northern Ontario Energy Credit. 1.866.ONT-TAXS (668.8297)

Financial Programs and Benefits (Canada):

Federal Public Health Programs (Canada):

Legal Advice and Forms:

Find a Doctor in your area:

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Health Care Navigation for Business:

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