The best way to ensure your Patient Safety is to be Involved and an Active Member of your Healthcare Team.
About your healthcare if you have concerns. It can be helpful to have a family member or friend present to assist in understanding the information you receive. A Patient Advocate can also be present to assist.
Questions you might ask:
- what is my diagnosis?
- what are my options for treatment?
- are there any risks?
- are there alternatives?
Before you are discharged from hospital or leave the healthcare provider’s office ask:
- what are my medications, dosages and side effects to watch for?
- when is my follow-up appointment?
- Will I need Home Health Care?
Ask who will be in charge of your care when you are having a medical or diagnostic test:
- Tell the person providing the test, if you think you have been confused with another patient.
Become actively involved in your health care:
- Make sure your healthcare providers confirm your identity before administering medicationsor treatment.
- Make sure that the medication given to you is the correct medication.
- If you are having surgery, make sure the healthcare team and surgeon agree on the procedure you are having, and make sure that the area to be operated on is marked.
- If an error happens, your healthcare providers must tell you.
- You may need a Patient Advocate to resolve your concerns about the error.