iCare Home Health, a leading boutique non-medical home health care provider, is proud to announce the launch of its Client Advocacy service – iCare Navigator.
iCare Navigator provides support and education to patients and their family members about the ins and outs of the healthcare system. If patients and their family members have questions or concerns about care, or available programs, this service knows how the system works and can help manage the contact and work together with the health care providers to mediate conflict and attempt to resolve concerns.
iCare Navigator advocates on behalf of the patient and their families in three key steps – Support. Navigate and Educate.
- Support clients by navigating the healthcare system to explore options.
- Advocate to resolve concerns about treatment, policy or procedure.
- Educate clients and their family members on specific healthcare laws and regulations which can affect access to services.
In addition to the client service above, iCare Navigator is also positioned to provide consulting services to members of the Ontario Trial Lawyers Association on health related suits; and Insurance companies providing consultation services pertaining to Claims Management, Liability and Litigation . For further information, visit the iCare Navigator page contact us for an in person assessment.