Key Questions to Ask Before Hiring a Home Health Care Agency

Key Questions to Ask Before Hiring a Home Health Care Agency

Do you know what to look for when it comes to home senior care in Toronto?

For many adults, caring for an elderly parent or loved one is a new experience. You may have found that you are unable to provide care completely on your own. If your loved one prefers to remain living at home, you both may need a bit of help to support their independence and well-being.

Professional care from a home health care agency can be arranged to offer this support on a live-in basis or as needed. As you begin to consider your options, be sure to ask potential agencies the questions below.

Which Services Do You Offer?

You may already know which type(s) of services your loved one needs. Perhaps they can be best supported by a nurse at home to look after their well-being. In other instances, your loved one may need companion care for healthy interactions and activity.

Take the time to ask your home health care agency what services they offer and how they align with your loved one’s needs

Do you Provide Specialized Support?

Individuals with dementia, Alzheimer’s disease, and other ailments can benefit from caregivers who are skilled in those areas. If your loved one requires specialized care, be sure to inquire with an agency. It’s key to consider your options for senior care in Toronto that will be able to support the specific needs of your loved one.

How Are Caregivers Matched with Clients?

For many agencies, matching their caregivers with clients is key to ensuring a connection. This is especially true for many elderly companion services. To ensure that the client and companion both enjoy their time together, it’s important to achieve a match based on personality preferences. Take the time to ask agencies offering senior home care in Toronto about their matching process to know that their caregivers will be a good fit for your loved one.

Do You Offer a Free Assessment?

Many agencies offering senior home care in Toronto will get you started with a free assessment. This will allow them to evaluate the needs of your loved one and your family along with the level of care that is required. The assessment also offers you a chance to learn more about the caregiving team and how they will support you.

At iCare Home Health in Oakville, ON, we offer a range of services and programs to support seniors in their homes. We recognize that each client and family have unique needs that will benefit from different types and levels of care. We know how important it is for you to find an agency that will suit your loved one and family specifically. To learn more about our team of compassionate and qualified caregivers, and to receive a free assessment, reach out to us in Oakville, ON.


President of iCare Home Health Services, a community based, boutique home health care company dedicated to serving the needs of our customers to maintain their quality of life and dignity while they recover from illness or age at the comfort of their own home.